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Some of the Basics
INVENTORY:
Each unit is required to maintain a minimum inventory, which is outlined in the “Required
Inventory”, attached hereto in the Property Management Agreement. Upon acceptance of
the management contract, the Owner must provide Toccoa Wilderness Realty & Cabin
Rental, LLC. with a completely stocked unit according to this inventory.
As needed, to maintain this inventory, during the term of the Management Agreement,
Toccoa Wilderness Realty & Cabin Rental, LLC. may provide replacements for the
following items and the Owner will be billed accordingly:
* Sheets and Pillowcases
* Towels and Bath Mats
* Keys to the property
* Dishes, Silverware, Glassware and Utensils
* Pot holders, Placemats, and Kitchen Towels
* Light bulbs, Hangers, etc…(and other items that are deemed as necessary by Toccoa
Wilderness Realty & Cabin Rental, LLC.
* We recommend that you secure an “owners closet or storage area to lock up your
personal items that you do not wish to be available for guest use”
Required Inventory for Owners is detailed in the “Required Inventory” Checklist –
Included with this Information
HOUSEKEEPING:
CHECK OUT CLEANING AND LAUNDRY SERVICE AFTER GUESTS:
As stated in Owners “Required Inventory” attached, each property is to contain 2 full
sets of linens along with plastic zip containers and a plastic tub container. The container can
be provided by Toccoa Wilderness Realty & Cabin Rental, LLC.and is an owner charge that is
included in the one time set up fee. This process provides a structure that helps maximize
the properties occupancy and availability by allowing a quicker check out and check in
process by cleaning staff. Guests will be charged the Cleaning Fee, Owners will be charged
for cleaning after Owner Bookings or Owner-Guest Bookings unless other agreed upon
arrangements are made. Non paying Owner Guests may pay for cleaning if Owner makes the
necessary arrangements with Toccoa Wilderness Realty & Cabin Rental, LLC. Again, Guests
pay for the checkout cleaning charge. (Should it ever become necessary, Toccoa Wilderness
Realty & Cabin Rental, LLC. will assist owners in effecting repairs and settling insurance claims.
Toccoa Wilderness Realty & Cabin Rental, LLC. will obtain repair and replacement bids and
submit them to the insurance company). Owners may not book their property to outside
guests, a non paying owner guest booking reservation must be made through our office to
avoid double bookings and allow us to arrange cleaning and inspect property before next
guest arrival. Owner agrees that Toccoa Wilderness Realty & Cabin Rental, LLC. will have sole
authority to manage and rent owners property. Owner shall not pay rental nor will be
charged rental commission to Toccoa Wilderness Realty & Cabin Rental, LLC. for owner
bookings. However, Owner will be responsible for applicable Cleaning and Hot Tub fees.
Routine Inspections of the property will be conducted by office staff and maintenance
persons. Toccoa Wilderness Realty & Cabin Rental, LLC. will also assist and arrange
coordination all maintenance needs for Owner's property.
TELEPHONE:
Owner will provide a touch-tone telephone for the property, as well as a operational phone
line; Owner will restrict phone service for local calls only. This restricted phone line will
prevent guests from making unauthorized long distance calls. A phone line provides
convenience to guests for local information and emergency use should it become necessary
KEYS AND Property Entry:
Owner will provide a combination key pad entry system. We Have Found this to be the
best way to go with property entry and provides less Hassel and cost overall. For security
purposes the Combinations will be changed periodically by Toccoa Wilderness Realty & Cabin
Rental, LLC.. The combination key pad entry system will be provided by the owner and
Toccoa Wilderness Realty & Cabin Rental, LLC. Will arrange installation and set up on the
owners behalf. The Owner to provide 2 complete sets of keys to Toccoa Wilderness Realty
& Cabin Rental, LLC. To keep on file for emergencies.
ACCOUNTING AND BILLING
* Owners will receive monthly statements on or before the 10th of each month.
* Owners will receive year-end summary of Rental income and expenses.
* Owners checks are mailed along with the owners statement on or before the 10th day
of each month.
OWNERS WILL BE FINANCIALLY RESPONSIBLE FOR THE FOLLOWING:
1. All utility payments:
a. Electricity
b. Gas
c. Water & Sewer
d. Telephone
e. Satellite / Cable T.V.
2. Inventory Replacements:
a. All appliances.
b. Fire Extinguisher.
c. BBQ & BBQ Tools.
d. Iron & Ironing Board.
e. Pillows & Blankets.
f. Mattress Covers.
g. Linens, Comforters and Bedspreads.
h. any other item as deemed necessary for rental by Toccoa Wilderness Realty & Cabin
Rental, LLC.
3. Supplies:
All Required Inventory as stated on Required Inventory List
4. Repairs.
Any repairs as deemed necessary for rental by Toccoa Wilderness Realty & Cabin Rental, LLC.
5. Hot Tub and Sauna Maintenance.
a. Owners to supply all hot tub chemicals and cleaners
b. Owners to determine whether they secure a yearly hot tub maintenance contract as
recommended by Toccoa Wilderness Realty & Cabin Rental, LLC.
6. All Maintenance and Repair Cost on Property.
7. Damage and Theft to Property.
8. Property Cleaning:
Guests pay for Cleaning under “Normal paying guest circumstances”. An Initial Cleaning is
done at Owners Expence before booking guests.
a. is to be paid After Owner or Owner's Guest
b. Owner is responsible for making arrangements for cleaning with Toccoa Wilderness Realty
& Cabin Rental, LLC.
9. Additional-Marketing:
a. Owner to allow Toccoa Wilderness Realty & Cabin Rental, LLC. To place property on
various websites and advertisement methods. In an effort to maximize rentals, Owner may
elect as recommended, to place their property on VRBO.com at Owners Expense and have
contact information and management of that site be Toccoa Wilderness Realty & Cabin
Rental, LLC.
b. Toccoa Wilderness Realty & Cabin Rental, LLC. Reservationists have the
authority to discount rates up to 20% based on demand in order to maximize
rentals for property owners. We also offer repeat and referral program / discounts
up to 20% and free night promotions to maximize rentals for property owners
Toccoa Wilderness Realty & Cabin Rental, LLC.
For all accommodations Toccoa Wilderness Realty & Cabin Rental, LLC. reserves the
right to purchase all needed items to maintain a complete inventory, or to make any
necessary repairs which are under the agreed upon amount of $300.00 at the Owner's
expense.
Our Team is dedicated to serving you and to address your every concern.
We are committed to making your ownership in North Georgia a pleasant and
profitable experience.
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